Refund/Return Policy

We value your satisfaction and aim to provide high-quality online courses. However, due to the nature of digital products, our refund policy has specific guidelines. Please review the information below to understand our process and eligibility for refunds or exchanges.

Refund Policy

Eligibility for Refunds
Refund requests must be initiated within 30 days of purchase. Refunds are only applicable under the following conditions:

  • The course content was not accessed or downloaded.

  • There was a technical issue on our platform preventing access to the course materials, which could not be resolved by our support team.

  • You accidentally purchased the wrong course and notify us immediately before accessing the materials.

Non-Refundable Items
We are unable to offer refunds under the following circumstances:

  • The course has been accessed, completed, or downloaded.

  • Bundled or discounted course packages.

  • Gift cards or promotional codes used for purchase.

  • Subscription fees for ongoing services.

How to Request a Refund

  1. Submit a Request: Email us at info@allaroundnewmaterial.com with the following details:

    • Your full name.

    • Order number.

    • Reason for the refund request.

  2. Approval Process: Our team will review your request and respond within 3-5 business days. If approved, we will process your refund.

  3. Confirmation Email: You will receive an email confirmation once the refund has been issued.

How Refunds Are Issued

Refunds will be processed through the original payment method used at checkout or as store credit. Please note:

  • Refunds to credit or debit cards may take 5-7 business days to reflect in your account after processing.

  • Store credit refunds will be immediately available for future purchases.

Non-Returnable and Non-Refundable Items

Due to the digital nature of our courses, the following are ineligible for returns or refunds:

  • Courses that have been accessed or downloaded.

  • Subscription-based services after the billing cycle has started.

  • Promotional items or gift card purchases.

Technical Issues

If you experience any technical difficulties accessing your course, please contact us at info@allaroundnewmaterial.com. Our team will work to resolve the issue promptly. If the issue cannot be resolved, a refund or exchange may be issued at our discretion.

We strive to make your learning experience valuable and enjoyable. If you have any concerns, feel free to contact our support team at info@allaroundnewmaterial.com for assistance.